To All I have a dell workstation, lease it back in may of 2002, today had a power outage in my aria (san Fernando valley) somehow power protector failed to do its job, finally power came back, OS is win 200 pro. I contacted DELL about it, after waiting about 30 min finally a technician from India came online, an hour of back and fort, asked me to start up from the CD, did that or what ever he asked me, then as it started to supposedly reaper the hard drive he assured me it is a software problem so he left, well the problem is after it repaired it, I was suppose to start and everything is going to be OK, same problem, THE PROBLEM is, once you start press the power button, start booting, goes into a screen where it says, win 2000 professional, then right after that a BLUE screen pops up for a split second, I'm only able to get the error massage? [o0000218] the bunch of staff I can’t reed; anyhow..............I don’t want to call back to DELL. It is my work computer and I have to get it back on running or I'm screwed, my files are in it and don’t have a back ups The question I want to ask is Does this sound a hard drive crash? Or anyone can help me please? I thank you